Experts say that Hungary could develop as a major player in outsourcing. Form more up-to-date education system, as well as promoting joint efforts of the government and companies, among the things that are necessary to help Hungary take advantage of the opportunities international outsourcing. That was the opinion expressed to The Budapest Times and Budapester Zeitung global outsourcing by an expert and a local executive in industry.
Multinational companies often choose Hungary as a site for specialised divisions of their business. In more advanced form of outsourcing, a company move processes entirely off their own hands by entrusting them to specialized companies. These companies specialised outsourcing establish their bases in the world to offer services and are increasingly picking Hungary as one of its bases.
According of Ian Marriott, a vice president of the international consulting firm Gartner, there is a large amount of foreign investment User organizations, and service provider using Hungary as one of its centers. Global players decided to move their call centers to Hungary because of the cost savings and increased quality. The Hungarian operations in the best way-shore network to ensure customer needs are made under ideal conditions, in terms of time zone, culture and ability set.
The outsourced include internal processes, such as IT systems, and those serving customers, such as Help. The largest category of outsourcing currently in Hungary is the kind of contact center, or call centers and customer relationship management. Next is finance and accounting, while the third most important is the outsourcing of business processes related to human resources are management.
There lots of good IT professionals, but it is difficult to find those who still have good language skills, which is why Hungarians must learn languages, including appropriate skills for investment outsourcing. To create the right combination, there must be a concentration on language skills as well as IT skills. The flow of universities does not meet the demand for professionals who can do these things with an international standard. A good secondary-educated person with good language skills with IT skills and also is the kind of association that is at demand.
Companies outsourcing processes to Hungary are German, Swiss, British and Americans. One of the attractions of Hungary for American companies, it is because of its proximity to customers in Western Europe. Hungary still has more cultural compatibility with Germany, and there is a benefit in terms of time zone, and has the advantages of being in the EU. He can deal with the information that under privacy statement, should not leave the EU
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Friday, March 21, 2008
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